90 min Sport Massage

Cancellation Policy

Cancellation Policy: At Sasha Coaching & Sports Massage, we understand that unexpected circumstances may arise, and you may need to cancel or reschedule your sports massage or coaching appointment. We strive to provide exceptional service to all our clients and maintain a smoothly functioning schedule. Therefore, we have established the following cancellation policy: Cancellation Timeframe: We kindly request that you provide us with at least 24 hours' notice for any appointment cancellations or rescheduling requests. This allows us to accommodate other clients who may be waiting for an appointment slot. Cancellation Fee: If you fail to provide the required 24 hours' notice or do not show up for your scheduled appointment, a cancellation fee of full price of the session will be charged. This fee helps us compensate therapists and coaches for their time and ensures the sustainability of our business. Rescheduling: Ifyou need to reschedule your appointment, we will do our best to accommodate your request based on therapist and coach availability. However, please note that rescheduling is subject to availability, and we cannot guarantee a specific alternative appointment time. Late Arrivals: We understand that unforeseen delays may occur. If you arrive late for your scheduled appointment, please note that your session will still end at the originally scheduled time out of fairness to other clients. The full session fee will still apply. Emergency Situations: We recognize that emergencies can happen, and we will take those situations into consideration on a case-by-case basis. Please contact us as soon as possible if you find yourself in an emergency and are unable to attend your appointment. Contacting Us: To cancel or reschedule an appointment, please contact us by phone at [Insert Phone Number] or email at sashacoachingandsportsmassage@gmail.com It is essential to receive confirmation from us regarding any appointment changes or cancellations. Please understand that our cancellation policy allows us to provide excellent service to all our clients and maintain an organized schedule for our therapists and coaches. We appreciate your cooperation and understanding. If you have any questions or need further clarification about our cancellation policy, please feel free to contact us. Thank you for choosing Sasha Coaching & Sports Massage for your sports massage and coaching needs.

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